Repair
Your jewelry is handmade with care, and we want you to feel secure in your purchase. If your piece needs attention, we’re happy to help with repairs for items that have experienced normal wear within 30 days of purchase. Please email us at jeehye.handcrafted@gmail.com with a short note about what needs fixing, and we’ll let you know the next steps.
Some repairs may require a small fee depending on the work involved. And all shipping costs for sending item back and forth are the customer’s responsibility. Repairs may be declined if there is evidence of unusual or excessive damage.
Care
Over time, jewelry may naturally tarnish from air, water, or skin oils. To keep your pieces shining:
•Avoid humidity, perfumes, and hairspray.
•Store in a dry place — a small ziplock bag helps slow tarnishing.
•Clean gold-filled with warm water, mild soap, and a soft cloth.
•Clean sterling silver with a silver polishing cloth.
About Gold-Filled
Gold-filled jewelry is made by bonding solid 14k gold to a core of jeweler’s brass — containing. 100x more gold than plating. It’s hypoallergenic, durable, and won’t easily peel or tarnish.
About Sterling Silver
Sterling silver is a high-quality alloy that may tarnish over time, especially in humidity, but it can be polished back to shine with a silver cloth.